I TAKE CARE
YOU FOCUS
MY
SERVICES
PRE-SALES SERVICE
- Customer acquisition, visits & needs clarification
- Creating quotations
- Agreement of contracts and terms of delivery
- Commercial contract review
- Clarifying legal, fiscal and logistical circumstances in relation to supply processes and contracts
ORDER PROCESSING
- Creating sales orders
- Managing price, bonus and commission agreements
- Implementation of SOP’s
- Overseeing and planning revenue forecasts
- Coordinating production and supply processes according to timelines
- Handling CRM systems and data administration for tracking, steering and controlling the project development
Shipping
- Creating shipping documents
- Processing customs formalities for the export and import of goods
- Pre-shipment inspections according to local import regulations
- Tendering & negotiation of freight charges
Invoicing
- Monitoring and clarifying payment terms such as letter of credits, bank guarantees and insurance policies
- Managing clients receivables and accounts payables
- Creating invoices
AFTER-SALES SERVICE
- Compliant management
- Product training
- Customer satisfaction survey
MY
SERVICES
